For workplace enquiries
Including:
- licensing, licences or white cards
- reporting a workplace incident, including bullying or harassment
- advice on how WHS laws apply to you
For workers' compensation
Including:
- questions about workers' compensation
- reporting an accident or injury
- making a claim
- following up on existing claims
For other concerns
For enquiries about disputes with your workplace, please contact the Fair Work Commission
For enquiries and concerns about employment conditions, please contact the Fair Work Ombudsman
Frequently asked questions
Before using the contact form, read through our frequently asked questions. Your question may have been asked before and already have an answer.
See if your question has been asked
Contact Safe Work Australia
First check if your enquiry is better directed to another organisation. We cannot answer enquiries about:
- WHS advice in response to your personal/individual circumstances or a specific incident at a workplace
- requests for advice in response to an injury that happened to you or a loved one at work or their workers’ compensation claim
- training, training materials, WHS certifications, qualifications or licences
- specific workplace matters or disputes
If your enquiry relates to one of these, please contact the WHS regulator or workers' compensation authority in your jurisdiction using the links provided further down on this page.
Safe Work Australia is not a regulator. We cannot provide specific advice on specific circumstances. Use the form to contact us about our work leading the development of national policy for work health and safety and workers’ compensation.
Work health and safety regulators and workers’ compensation authorities
The Commonwealth, states and territories regulate and enforce WHS laws in their jurisdictions.
See all contact information for SafeWork NSW and other regulators in NSW
WHS contact
SafeWork NSW
SafeWork NSW is the state’s workplace health and safety regulator (with the exception of mines and petroleum sites).
Contact details
Website: www.safework.nsw.gov.au
Phone: 13 10 50 8:30am to 5pm Monday to Friday
Workers' Compensation contact
State Insurance Regulatory Authority
The State Insurance Regulatory Authority (SIRA) is the NSW government agency responsible for regulating workers and home building compensation insurance and motor accidents compulsory third party (CTP) insurance.
Contact details
Website: www.sira.nsw.gov.au
Email: contact@sira.nsw.gov.au
Phone: 13 10 50
See all contact information for WorkSafe Victoria and other regulators in Victoria
WHS contact
Workers' Compensation contact
WorkSafe Victoria
WorkSafe Victoria's responsibilities include:
- help avoid workplace injuries occurring
- enforce Victoria's occupational health and safety laws
- provide reasonably priced workplace injury insurance for employers
- help injured workers back into the workforce
- manage the workers' compensation scheme by ensuring the prompt delivery of appropriate services and adopting prudent financial practices.
Contact details
Website: www.worksafe.vic.gov.au
Email: info@worksafe.vic.gov.au
Phone: 1800 136 089 or (03) 9641 1444
WHS contact
Workplace Health and Safety Queensland - Office of Industrial Relations
Workplace Health and Safety Queensland (WHSQ) - Office of Industrial Relations is responsible for improving work health and safety in Queensland and helping reduce the risk of workers being killed or injured on the job.
Contact details
Website: www.worksafe.qld.gov.au
Online enquiry form
Phone: 1300 362 128
Workers' Compensation contact
WorkCover Queensland
WorkCover Queensland is the main provider of workers’ compensation insurance in Queensland.
Contact details
Website: www.worksafe.qld.gov.au
Email: info@workcoverqld.com.au
Phone: 1300 362 128
See all contact information for SafeWork SA, ReturnToWorkSA and other regulators in South Australia
WHS contact
SafeWork SA
SafeWork SA is responsible for providing work health and safety, public safety and state-based industrial relations services across South Australia.
Contact details
Website: www.safework.sa.gov.au
Email: help.safework@sa.gov.au
Phone: 1300 365 255
Workers' Compensation contact
ReturnToWorkSA
ReturnToWorkSA manages the South Australian Return to Work scheme which provides work injury insurance cover for around 50,000 employers protecting approximately 500 000 workers, including private and crown self-insured employers.
Contact details
Website: www.rtwsa.com
Email: info@rtwsa.com
Phone: 13 18 55 (within Australia) +61 8 8233 2343 (outside Australia)
See all contact information for WorkSafe WA, WorkCover WA and other regulators in Western Australia
WHS contact
WorkSafe WA
WorkSafe WA is part of the Department of Mines, Industry Regulation and Safety and is the Western Australian Government agency supporting the WorkSafe Commissioner in administering the Work Health and Safety Act 2020. WorkSafe is the regulator for the general industries, mining and petroleum sectors. WorkSafe WA aims to reduce workplace fatalities and injury and disease rates in accordance with national targets.
Contact details
Website: www.dmirs.wa.gov.au/worksafe
Email: safety@dmirs.wa.gov.au
Phone: 1300 307 877 (within Western Australia)
Workers' Compensation contact
WorkCover WA
WorkCover WA is the authority overseeing the workers’ compensation and injury management scheme in Western Australia, WorkCover ensures the scheme operates fairly and efficiently for all stakeholders, from injured workers to employers, insurers, health professionals and legal representatives.
Contact details
Website: www.workcover.wa.gov.au
Phone: (08) 9388 5555
See all contact information for WorkSafe Tasmania and other regulators in Tasmania
WHS contact
Workers' Compensation contact
WorkSafe Tasmania
WorkSafe Tasmania’s primary role is to improve workplace safety, health and return to work. It administers the laws that regulate work health and safety, workers compensation, occupational licensing, asbestos compensation, dangerous goods, and more.
WorkSafe Tasmania also investigates workplace incidents, audits workplaces for compliance with legislation, promotes safer and healthier workplaces, promotes prompt and effective return to work, and more.
Contact details
Website: www.worksafe.tas.gov.au
Email: wstinfo@justice.tas.gov.au
Phone: (03) 6166 4600 (outside Tasmania) or 1300 366 322 (within Tasmania)
See all contact information for NT WorkSafe
WHS contact
Workers' Compensation contact
NT WorkSafe
NT WorkSafe is the administrative and regulatory arm of the Northern Territory Work Health Authority, the statutory body established under the Work Health and Safety Act 2011. NT WorkSafe is responsible for the Territory-wide regulation.
Contact details
Website: www.worksafe.nt.gov.au
Email: ntworksafe@nt.gov.au
Phone: 1800 019 115
See all contact information for WorkSafe ACT and other regulators in the ACT
WHS contact
Workers' Compensation contact
WorkSafe ACT
WorkSafe ACT's work involves:
- education
- compliance
- inspectors
- workers’ compensation
- dangerous substances
- policy and legislation
Contact details
Website: www.worksafe.act.gov.au
Email: worksafe@act.gov.au
Phone: (02) 6207 3000
See all contacts and information for Commonwealth regulators
Workers' Compensation contact
Comcare
Comcare works in partnership with employees and employers to reduce the human and financial costs of workplace injuries and disease in the Commonwealth jurisdiction.
The Comcare scheme provides rehabilitation and workers' compensation and occupational health and safety arrangements for Australian Government employees and for the employees of organisations which self-insure under the scheme.
Contact details
Website: www.comcare.gov.au
Phone: 1300 366 979
Frequently asked questions
Before using the contact form, read through the below frequently asked questions. Your question may have been asked before and already have an answer that we have addressed below.
We publish our work health and safety and workers’ compensation data on the Safe Work Australia Data Site.
The changing nature of work means the risks workers are exposed to can change over time. Find the latest data on work-related injuries, illnesses and fatalities by industry and occupation on the Safe Work Australia Data Site.
We have lots of useful information available on our website covering a wide variety of WHS and Workers’ compensation topics. If you are looking for something in particular, we suggest:
- Performing a key-word search using our built-in site search
- Browsing our main sections:
- Subscribing to our mailing list to get notifications about Work Health and Safety and Workers’ Compensation policy
Which jurisdiction’s legislation should we follow? Is there universal WHS legislation I can follow to ensure my business is compliant across all the jurisdictions we operate in?
WHS laws can vary between jurisdictions. Please contact the regulators in the jurisdictions you operate your business in.
To see how the WHS legislation varies between jurisdictions, please see the cross-comparison table.
For specific questions about chemicals in the workplace such as:
- Is my product a hazardous chemical?
- I am a manufacturer or importer. Does my product require a safety data sheet?
- I am a person that owns a business that uses or stores hazardous chemicals. What safety data sheets must I keep at workplace?
- How should this hazardous chemical be labelled?
- How do I need to store this hazardous chemical?
Contact the WHS regulator in your jurisdiction to find out what applies in your situation.
You will receive a safety data sheet the first time you get supplied the hazardous chemical. You can also ask the manufacturer, importer or supplier for a safety data sheet.
We currently do not accept contributed content or guest posts.
Other information
Safe Work Australia’s website has advice on work health and safety (WHS) and how to minimise the risk of exposure to COVID-19 in your workplace.
Safe Work Australia develops policy to improve work health and safety (WHS) and workers' compensation arrangements in Australia. Safe Work Australia does not regulate or enforce WHS laws or restrictions on business operations.
If you can’t find an answer to your question on our website and relates to COVID-19 national policy for WHS or workers' compensation, please use the contact form. In your email, please include the state or territory jurisdiction in which you primarily work. If your enquiry is about COVID-19 in your workplace, please contact your state or territory regulator.
Please be aware we can’t respond to questions on other COVID-19 topics, for example, questions about the national rollout of COVID-19 vaccines or how the vaccines work.
Safe Work Australia is aware that some individuals have received emails claiming to be from Safe Work Australia.
The email features the Safe Work Australia logo and is signed off with the CEO’s name. The subject of the email is ‘Prioritizing Safety in the Workplace’ followed by a string of numbers and letters. The email asks you to download a file called ‘SafeWork Australia Requirements’ and install an application on your system.
This email does not come from Safe Work Australia. Emails from Safe Work Australia will always end with @swa.gov.au.
Safe Work Australia will never ask you to download and install anything on your system. We are not a regulator and have no authority over work health and safety compliance in your workplace.
Do not attempt to click any links or open any attachments from this email or provide any details to the sender.
Please refer any suspicious activity to Scamwatch.gov.au. Find more information about being scam aware from the Australian Communications and Media Authority.
Postal address
Safe Work Australia
GPO Box 641
Canberra ACT 2601
Office location
Please do not send mail to this address. All mail should be sent to the postal address.
2 Phillip Law Street
Canberra ACT 2601
If you have a question or comment about national policy for WHS or workers’ compensation, contact us through the contact form.
Be aware that we can only respond to questions relating to our work about national policy. For more information about what we do, go to the About us page. Other enquiries should be directed to the regulator in your state or territory.
Safe Work Australia does not have a contact phone number. If you need to speak on the phone, please consider if your enquiry could be directed to the regulator in your jurisdiction.
All personal information collected by Safe Work Australia is protected by law, including the Privacy Act 1988 (Cth).
Your personal information is collected when you submit an enquiry through the Safe Work Australia website. This information is collected and used for the purpose of responding to your enquiry.
Your personal information will be disclosed to other parties or entities if you have provided consent, or it is required or authorised by law. Your personal information may be disclosed to another Australian Government Agency or to a State/Territory work health and safety or workers’ compensation regulator to assist Safe Work Australia to respond to your enquiry
For more information about how you may access your personal information held by Safe Work Australia or make a privacy-related complaint, read our privacy policy.