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This fact sheet is directed at platforms in the food delivery industry and provides information on their WHS duties and how to manage health and safety risks.

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A food delivery platform provides food delivery services marketed to food outlets, usually through a mobile device application. The platform engages delivery riders to deliver food produced by a food outlet. 

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Further Advice

SWA is not a regulator and cannot advise you about WHS issues in the workplace. If you need help please contact your state or territory work health and safety authority.