In this video Kevin, Carolina, Steve and Rachel describe their experiences as first responders. They share the impact of their experiences and discuss practical ways that first responders can be supported to stay safe and healthy on the job.

The very nature of emergency services work means providing a safe working environment for first responders can often be difficult. First responders encounter life and death situations, highly demanding work and are often first on the scene in a crisis situation. Comprehensive risk management and debriefing procedures following an event are crucial.

If you find any of the video content distressing, please contact Lifeline on 13 11 14 or visit lifeline.org.au.

Who is this seminar for?

This video is for first responders including state and emergency service workers, police, fire and rescue workers, paramedics, doctors, nurses, emergency health professionals, defence force workers, immediate family members of first responders, managers of first responders and workers in challenging environments. Workplace health and safety and mental health professionals may also be interested in this seminar.

About the presenters

The video features four first responders – Kevin (police officer), Carolina (nurse), Steve (paramedic) and Rachel (fire fighter).

Supporting information

• Workplace violence and aggression web page
• Workplace violence and aggression - advice for workers
• Guide: Preventing workplace violence and aggression
• Workplace violence and aggression - guidance for small business
• Family and domestic violence at the workplace - information sheet
• Model Code of Practice: Managing psychosocial hazards at work
• model Code of Practice: How to manage work health and safety risks
• Heads Up: Good practice framework for mental health and wellbeing in first responder organisations
• beyondblue: Police and emergency services program
• YouTube video: The Black Dog Institute and Fire and Rescue NSW: Depression and the fire fighter who fought it