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First responders are routinely faced with challenging, distressing and even violent situations in their everyday work, which can have a profound effect on their mental and physical health.

In this video Kevin, Carolina, Steve and Rachel describe their experiences as first responders. They share the impact of their experiences and discuss practical ways that first responders can be supported to stay safe and healthy on the job.

The very nature of emergency services work means providing a safe working environment for first responders can often be difficult. First responders encounter life and death situations, highly demanding work and are often first on the scene in a crisis situation. Comprehensive risk management and debriefing procedures following an event are crucial.

If you find any of the video content distressing, please contact Lifeline on 13 11 14 or visit lifeline.org.au.

Who is this seminar for?

This video is for first responders including state and emergency service workers, police, fire and rescue workers, paramedics, doctors, nurses, emergency health professionals, defence force workers, immediate family members of first responders, managers of first responders and workers in challenging environments. Workplace health and safety and mental health professionals may also be interested in this seminar.

About the presenters

The video features four first responders – Kevin (police officer), Carolina (nurse), Steve (paramedic) and Rachel (fire fighter).

Supporting information

Publication Date
Document type
Video and audio
Tag by Topic
Mental health
Workplace violence

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