Managing risks

The risk management process involves: 

  • identifying the hazards  
  • assessing the associated risks 
  • implementing control measures to eliminate or minimise risks, and 
  • regularly reviewing control measures to ensure they remain effective.  

Control measures 

PCBUs must first aim to eliminate risks, so far as is reasonably practicable. Where a risk cannot be eliminated, they must be minimised, so far as is reasonably practicable.

A suite of information sheets has been developed to provide information to platform, delivery riders and food outlets on how to work safely in the food delivery industry: