Before they start work, you must train workers to help them become familiar with their tasks, their place of work, and the people working around them.

This helps them understand how to do their work safely and lets them know that you take safety seriously.

What to include in your induction

Induction topics should include:

• workers' responsibilities regarding health and safety
• what hazards and risks are in the workplace and how to control them
• safe work procedures and how to use equipment safely
• emergency procedures, such as how to evacuate, assembly points, exit locations and fire wardens
• where to find the first aid kit.

You should give workers contact details for people with health and safety responsibilities in the workplace such as:

• first aid officers
• Health and Safety Representatives (HSRs), and
• return to work coordinators.

Let workers know about any employee assistance programs your workplace may offer, and how they can access them.

It is important you make sure every new worker demonstrates that they understand the training.

Use a checklist to make the induction easier and to help ensure you have covered everything you need to. Keep the list on file as a record of employee training.

Labour hire arrangements

If you are involved in a labour hire arrangement, both the labour hire PCBU and the host PCBU must consult, coordinate, and cooperate to ensure all workers are provided with the training and supervision required. 

See the labour hire case study for further information.

Returning workers

Workers returning after a long absence should repeat the induction process to make sure they are aware of any changes to health and safety processes and procedures.