The most important part of training is following up. Make sure you:

• regularly observe your workers to check they are still following safe work procedures
• conduct informal discussions or toolbox talks with them to talk about specific health and safety issues, and
• encourage workers to provide feedback.

Young and newer workers will need closer and more regular supervision than experienced workers. Also, consider the requirements of those with disabilities, cultural differences or English as a second language.

You should regularly assess the effectiveness of your training and supervision processes and adjust them as necessary. Monitoring workplace incidents and consulting with workers will help you to identify areas for improvement and ensure your training remains relevant and effective.

Training records

WHS laws require you to keep training records for certain tasks, such as working in confined spaces and working with certain types of hazardous chemicals. You also need to keep copies of high-risk work licences.

It is good practice to maintain records for all training so you know who has been trained, how they performed and what further training is required. Remember to make a record of a worker’s induction, as well as any supervision and spot checks.